Assalammualaikum, Dear smart students,Good morning. I hope you are all doing well.I’m writing to let you know that I will not be able to attend our morning class today. However, I would like you to work independently on an important assignment that will help you prepare for future job applications.*Your task:*Please create a complete job application package consisting of:1. A *cover letter* (job application letter)2. A *CV (Curriculum Vitae)*3. A *Resume*Imagine you are applying for a position at a private company. You may choose any role that interests you, such as office assistant, marketing staff, customer service representative, or graphic designer.Your cover letter should:- Be written in English- Address the hiring manager- Explain why you are interested in the position- Highlight your strengths and relevant experienceYour CV should include:- Personal information- Education background- Work experience (real or imagined)- Skills and achievementsYour Resume should be:- Tailored to the specific job you choose- Focused, concise, and professionalPlease submit all three documents by the end of the class (in your binder paper), and make sure they are written in English. You may use online templates or design your own format.If you have any questions, feel free to reach out. I look forward to seeing your work.Best regards,Ms. Devie ^ ^
Answer (1)
1. Cover Letter[Your Name][Your Address][City, Postal Code][Email Address][Phone Number][Date]To: Hiring Manager[Company Name][Company Address][City, Postal Code]Subject: Application for Customer Service Representative PositionDear Hiring Manager,I am writing to express my interest in the Customer Service Representative position at [Company Name]. With strong communication skills, a positive attitude, and a passion for helping customers, I am confident that I can contribute to delivering excellent service to your clients.During my previous experience (or training) in customer-facing roles, I have developed skills in handling inquiries, resolving complaints efficiently, and maintaining a professional and friendly demeanor. I enjoy working in a team environment and thrive in situations that require problem-solving and adaptability.I am very excited about the opportunity to join [Company Name] and help ensure your customers receive outstanding service. I would welcome the chance to discuss my qualifications further and how I can contribute to your team.Thank you for considering my application. I look forward to the opportunity to speak with you.Sincerely,[Your Name]---2. Curriculum Vitae (CV)Personal InformationName: [Your Name]Address: [Your Address]Phone: [Your Phone Number]Email: [Your Email Address]Date of Birth: [DD/MM/YYYY]Nationality: [Your Nationality]Education[Year–Year] [High School Name], [City] – High School Diploma[Year–Year] [University/College Name], [City] – [Degree, e.g., Bachelor in Communication]Work ExperienceCustomer Service Intern, [Company Name], [City], [Month Year–Month Year]Assisted customers with inquiries and complaintsMaintained customer records and data entrySupported team in daily administrative tasksFront Desk Assistant, [Company Name], [City], [Month Year–Month Year]Welcomed guests and provided information about servicesManaged reservations and schedulingAssisted in resolving issues efficiently and politelySkillsExcellent communication and interpersonal skillsProblem-solving and conflict resolutionProficient in Microsoft Office (Word, Excel, PowerPoint)Fluent in English and [Other Language]AchievementsRecognized as “Employee of the Month” for outstanding customer service (if imagined, you can include “Awarded for excellent customer support during internship”)Completed a short course in customer service excellence---3. Resume[Your Name][Your Address] | [Phone] | [Email]Objective:Motivated and friendly individual seeking the Customer Service Representative position at [Company Name], bringing excellent communication skills and a commitment to customer satisfaction.Experience:Customer Service Intern – [Company Name], [City]Responded to customer inquiries, resolved complaints, and maintained recordsFront Desk Assistant – [Company Name], [City]Assisted guests, managed reservations, and supported daily operationsEducation:[University/College Name], [Degree], [Year][High School Name], [Year]Skills:Communication & interpersonal skillsProblem-solving & conflict resolutionMicrosoft Office proficiencyLanguages: English, [Other Language]References: Available upon request
