The conflict resolution method described in the question is called mediation, which involves a neutral third party facilitating a discussion between conflicting parties. It includes steps like choosing a suitable meeting place and setting guidelines for respectful communication. The goal is to help the parties collaboratively find a solution to their conflict.
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The method of conflict resolution that involves picking a meeting place and clearing a way to discuss the conflict is often referred to as 'Mediation' or 'Negotiation.'
What is Mediation?
Mediation is a structured process where a neutral third-party, known as a mediator, helps the conflicting parties to communicate and explore possible solutions. The goal is to reach a mutually acceptable agreement or understanding. This process often involves setting up a dedicated time and place to discuss the issues at hand, which aligns with the description provided in your query.
Why Use Mediation?
Openness: It allows for open dialogue between the parties in a neutral environment.
Control: The parties involved retain control over the resolution process and outcome, rather than having a decision imposed upon them.
Confidentiality: Discussions in mediation are typically private, encouraging honesty and openness.
Flexibility: Solutions can be tailored to fit the specific needs and interests of both parties.
Steps in Mediation:
Setup: Arrange a neutral and comfortable location for the meeting, where both parties feel safe and respected.
Introduction: The mediator explains the process, establishes ground rules, and encourages collaboration.
Statement of Issues: Each party has the opportunity to explain their views without interruption.
Discussion: The mediator facilitates a dialogue between the parties to explore the issues more deeply.
Exploration of Options: Various solutions are brainstormed and discussed.
Agreement: Parties agree on a resolution and outline steps to implement it.
Mediation is widely used in various settings like schools, workplaces, and legal systems, making it an essential skill for conflict resolution.