SSgt Polk tells SrA Johnson, “I need you to look at the changes I suggested for your memorandum. There are some areas where you could be more precise by only including information that is relevant to the main topic.” SSgt Polk’s comments BEST explain which concept of effective communication from The Tongue and Quill?
A. Be Clear
B. Be Concise
C. Be Specific
Answer (2)
SSgt Polk's feedback to SrA Johnson emphasizes the principle of 'Be Concise,' which focuses on including only relevant information in a memorandum. This helps ensure that the communication remains clear and to the point. Addressing unnecessary details allows for a more effective message.
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In the scenario provided, SSgt Polk is communicating feedback to SrA Johnson about a memorandum. The feedback highlights the need to improve the precision of the communication by ensuring that only relevant information is included. This comment aligns with the concept of 'Be Concise' from 'The Tongue and Quill.'
Here's a breakdown of the reasoning:
Be Clear : This involves ensuring that the message is understandable and not ambiguous. Although important, it doesn't specifically address the relevance of information.
Be Concise : This concept focuses on brevity and the importance of staying on topic by eliminating any extraneous details. SSgt Polk's suggestion to include only information that is relevant aligns with this concept, as it emphasizes cutting unnecessary content to sharpen the focus of the communication.
Be Specific : This involves providing enough detail and accuracy to avoid vagueness. While related to clarity, it does not directly address the exclusion of irrelevant information as a means to improve communication.
Therefore, the choice that best represents SSgt Polk’s feedback on effective communication is 'Be Concise.' By making the suggested changes, SrA Johnson can ensure that their memorandum is focused and direct, enhancing its overall effectiveness.
